Success Stories
O2 Ireland
O2 Ireland and Capgemini work together to realize benefits of best-of-breed real-time marketing solutions.
Vodafone Limited
Capgemini helps Vodafone to achieve greatly improved customer experience and operational excellence with potential savings in millions
Leading Mobile Operator
A leading provider of mobile communications services identified the importance of delivering best-in-class service management and so joined forces with Capgemini to help realize its vision.
Mobile Operator
A leading mobile operator wanted to configure and integrate a delivery platform to enable the download of Java games via its mobile portal.
European MVNE
One of the key elements for the success of today’s MVNO is the quality of the technical platform supporting its business. A leading European MVNE, which provided such services to MVNOs, needed Capgemini’s help to make its operations more flexible to its customers’ demands.
Northern European Operator
When one of Northern Europe’s leading telecommunications companies wanted to offer its customers a range of innovative, yet simple, new services it turned to Capgemini to assist with the creation of a ‘Services Center’ to act as an extension of its own organization.
Northern European Telco
A large European operator with fixed-line, mobile and Internet assets wanted to implement a fully integrated, strategic, end-to-end inventory management system across all of the fixed infrastructure for its fixed, mobile and data networks.
Vodafone UK plc
Decommissioning 5 legacy systems in 12 months by deploying new EPoS systems, Vodafone was the first retailer in its sector to have new Chip & Pin technology in all stores
GCI
GCI, General Communication, Inc., is Alaska's largest competitive local exchange carrier (CLEC), providing high speed data, cable television and wireline voice services.
Wind
The number of mobile phone users in the world is exploding. Globally, mobile phone users outnumber desktop PCs. Worldwide there are over 380 million mobile phone users, expected to reach one billion by 2003, or one out of every six people on the planet.
Vodafone UK
Vodafone UK selected Capgemini to configure and integrate Valista's micro-payment technology, a project shortlisted for Billing Magazine’s “Most Innovative Billing” Global Award..
Ericsson
A new eProcurement solution is on track to save mobile communications leader Ericsson many millions of euros per year as well as giving management total control over key areas of expenditure.
Ericsson
Ericsson, the largest supplier of mobile systems in the world, was facing changing market conditions that prompted management to review the operational model and transform the processes supporting its business.
Agilent Technologies
Spun-off from Hewlett-Packard in 1999, Agilent Technologies is on the leading edge of nearly every major trend in communications and life sciences.
T-Mobile
First mySAP® CRM 3.0 Internet Sales 'Web Shop' Project
Blu Telecom
Blu Telecom in Italy, teaming up with Oracle, asked Capgemini to provide a Data Warehouse for traffic analysis, customer profiling, tariff simulation, SIM activation, and marketing statistics to better understand customer behavior and therefore where to focus Blu services.
Iceland Telecom
Capgemini was selected by Iceland Telecom (Síminn) to install Portal's Infranet software for new customer management and billing systems.
Nextel
With rapid growth in its customer base and a desire to implement a world-class customer-facing architecture, Nextel initiated the Business Systems Overhaul project. Looking to leverage industry expertise, Nextel selected Capgemini as one of its lead system integrators.
BT Mobile
Capgemini worked with BT Mobile to develop enhanced billing and customer care systems to meet increased volume.
Sprint
Due to Sprint’s success in the ever-growing telecommunications market, it decided to outsource specific areas of its business to Capgemini, increasing its speed and flexibility in the marketplace.