Infrastructure Management Solutions
Key Service Offerings
Systems Operation
Data center hosting capabilities such as systems performance and monitoring,
server operations, media management, and problem / change management, security
and provisioning.
Network Services
Voice and data telecommunications, firewall management, intra / Internet administration,
network planning and design, mobile / wireless services and LAN / WAN management.
Help Desk and Desktop Management
Customer support, service level monitoring and reporting, desktop hardware and
software application, asset management, knowledge management and incident resolution.
Technical Support
Capacity planning, storage design, systems integration, server build and deployment,
disaster recovery, database administration and technical refreshes.