BMC Remedy Asset Management /Software License Management Mumbai 2 to 4 years

We are looking to hire BMC Remedy Asset Management / Software License Management for Mumbai  between 2 to 4 years 

 

Primary Skill. BMC Remedy Asset Management / Software License Management 
Secondary Skill. BMCAtrium Discovery&Depend Map 
 

Job description:

Suitable candidate will be responsible for the following activities: 
• Requirement gathering and client demonstrations when required 
• Project Planning & Providing Estimations 
• On-boarding new customers into ITSM suite based on the project time lines 
• Interaction and Coordination with all stakeholders (onshore/offshore) teams involved in implementation and migration activities. 
• Knowledge of configuration of the system as per client requirements 
• Adherence to Internal Quality Processes 
• Should be familiar with the customization of the Remedy CMDB/ ADDM module in the environment 
• Supports client's data management activities 
• Understand client functional requirements and interfaces with technical team to provide fixes/solutions to the client 
• Sound knowledge of ITIL processes including IM/PM/CM/ SLM module 
• Liaise with third party support providers and internal Capgemini providers to ensure adequate support resources are available during the support 
 

• Desirable Skills : MS Office products Knowledge of BMC ITSM, BMC ARS, Oracle, SQL, Interfaces 

 

Contact : Adhithya Naidu