Brightstor Arc Serv- Bangalore- 6 to 9 yrs

Brightstor Arc Serv- Bangalore- 6 to 9 yrs



We are looking to hire Brightstor Arc Serv- Bangalore- 6 to 9 yrs


Role Description (Role & Responsibilities)        



Specification / Skills / Experience

Working Pattern: Shifts (24*7 readiness required) 

This role is expected to have Strong knowledge and hands on experience with CA Arcserve Backup Administration. The person must possess the self confidence and ability to learn technologies and develop skills. 
 Effective communication skills in both verbal and written English 
Ability to team with onshore co-workers on support and break/fix issues 
 Self-driven and able to work by yourself or within a team 
 Good analytical and troubleshooting skills (the ability to think logically through a problem) 
 Works well in a team 
 An ability to work well under pressure 
A flexible approach 
Ability to work shift patterns (24*7 readiness required) and provide out of hour’s on-call support 
Ability to provide clear and concise documentation  Good 3rd Party Liaison, i.e. Suppliers of storage products and hardware for problem resolution 
 Good People management skill and ability to handle a team 
 Strong Knowledge of Backup concepts 
 Should have worked on CA Arcserve Backup administration and Configuration 
 Should be able to read the backup logs to determine backup failure 
Strong knowledge on troubleshooting backup failures related to file system, snapshots, Application backups etc 
Should have worked on HP, Quantum, IBM & Sun StorageTek libraries 
 Should have Strong Knowledge De-duplication & VTL’s  Backup performance monitoring & optimization 
Capacity utilization trending and reporting 
 Should have knowledge about the ITIL frame work along with ITIL certification 
 Should have worked on complex backup environment 
 Familiarity with Ticketing tools like Remedy & ITSM 
It’s an added advantage if the candidate has other Backup Skills like Netbackup, TSM, Backup Exec, EMC Networker, Bright Store and Avamar along with the Primary skills of ARcserve. Location: Bangalore  

Experience: 6– 9 years