Business Process Analyst

WFM & SQL expert

Summary: This candidate will be a Workforce management
expert with Knowledge about MS SQL and database, he/she would be
managing/maintaining and troubleshooting the database for our prestigious
client

Skills Needed:

MS-SQL Server experienceAvaya/ CMS KnowledgeWork as part of a team and provide 7x24 support when required.Perform general technical trouble shooting and give consultation
to development teams.Excellent knowledge about MS Excel and AccessDetail orientedKnowledge about forecasting and schedulingGood communication skills (succinctly explain issues/errors found)