Control- M ,4 to 8yrs Mumbai

Short Description

Control M , 4 to 8yrs , Bangalore

Job Responsibilities

Involves researching, developing and delivering effective and consistent solutions to support the infrastructure systems ensuring the application of current and emerging technologies for optimum performance


Experience – Essential


• Engineering or equivalent degree;

• Relevant working experience of 3-5 years in Infrastructure Management;

• Established OS Support skills including fault diagnosis and fix; Experience of hardware fault diagnosis on HP, Compaq or IBM Intel based technology;

• Working knowledge of networking principles including TCP/IP, DNS, and DHCP.Experience –

Desirable• Certified MCP in NT, 2000 or 2003 Server technologies

;• Various Microsoft applications including Exchange 2003 / 2007, IIS, MOM, SCOM , WSUS, SMS, ADS;

• Working knowledge of Active Directory / Domains; Knowledge of EARS.Personal Qualities• Analytical and methodical approach to problem solving;

• Self-driven and able to work by yourself or within a team;

Be able to work under pressure and meet tight deadlines;

• Team player (ability to work with other Capgemini teams to provide a service to a client to an agreed SLA);

• Client Facing Skills - May be required to meet with the client to enable technical engagement to occur.• Day to day management and support of servers;

• Being part of a team of technical specialists in service delivery and transitional projects;

• Monitoring of the servers, addressing any issues raised and ensuring that contracted services are met;

• Proactive maintenance of the server estate;• Server Hardware and Server OS break fix using the EARS ticketing system;• Patching & Anti-Virus updates;

• Developing and implementing service improvements;

• Attending DR rehearsals;• Monthly Reporting;

• Designing and implementing Simple and Ad-hoc project work requests;

 On-call cover and out of hours support.>>>>>>>>>>

 Knowledge of Mainframe scheduling tools such as OPC, CA-7, Control-M