Knowledge Management- 3 to 6 years - Mumbai

Knowledge Management- 3 to 6 years – Mumbai

We are hiring candidates with experience in Knowledge Management for Mumbai location.

Specification / Skills / Experience

 

  • Coordinate with the Knowledge Representatives within countries to assist in knowledge submissions across all service offerings
  • Help increase awareness of KM by creating and maintaining Knowledge Training materials that can be used by consultants within the region
  • Helping reference submitted deliverables to best-in-class methods
  • Maintaining engagement credentials / qualifications to assist in the Sales Process
  • Support sales / delivery knowledge requests from senior management
  • Communicate industry, technical, and client knowledge on a timely basis to the entire team.
  • Ensure enhanced visibility of knowledge management and its support functions for an improved customer acceptance, including effective communication to drive knowledge sharing across the community.
  • Enhance knowledge sharing on the topics of business priority with the latest content of high business value
  • Identify measure and document knowledge utilization metrics.
  • Network with Subject Matter Experts and capture our key intellectual property (IP) and domain expertise.
  • Assume accountability for all the tasks related to the KM processes.
  • Ensure to instill a knowledge sharing culture within the team.

          

Location :Mumbai

Experience: 3 to 6 yrs

Primary Skills (Must have) –

  • knowledge management experience in IT or ITES industry
  • Good exposure to social media tools and other KM technologies
  • Understanding of knowledge management principles
  • Ability to rapidly assimilate new technologies and business functions
  • Fluent English Communication Skills (Oral, Written & Presentation)
  • Good research skills. Ability to quickly digest and compare/contrast large amounts of written material
  • Excellent organizational skills and attention to details
  • Excellent networking and relationship-building skills
  • Proven ability to manage multiple assignments simultaneously balancing project work with high-priority requests
  • Familiarity and experience in IT Services is preferred
  • Understanding of key software tools and technologies

Regards

Deepti Pillai