Knowledge Management Consultant - 3 to 5 Years - Mumbai

Knowledge management Consultant - 3 to 6 Years - Bangalore

Currently we have positions open for Knowledge management role at Bangalore location .

Skill : Knowledge Mnaagement

Location : Bangalore

Experience : 3 to 6 Years

Roles / Responsibility / Skill / Specification :

  • Lead KM for a specific cluster of sector / Alliances /service lines / GSL etc
  • Accountable for Hiring, Performance management,
  • People development and Resource management
  • Stakeholder relationship Management - expectations, deliverables, communication, business insights through regular interactions, manage escalations
  • Manage KM consulting / Solutioning opportunities end to end
  • Lead key KM team initiatives with the help of other KM team members
  • Execute incubation of new KM services (For example: Delivery KM)
  • Identify opportunities for business growth – scope expansion and new areas
  • Collaborate with SMEs, Global Knowledge Management team and other stakeholders for the latest and relevant content and author technical/ non technical responses as appropriate.

Primary Skills

  • Understanding of Knowledge Management principles and processes
  • Experience in use of Knowledge Management platforms like KM2.0 / KM3 and SharePoint
  • Ability to choose the appropriate platform for different types of knowledge requirements
  • Ability to search the knowledge repositories effectively for supporting information requests
  • Good exposure to social media tools and platforms
  • Understanding of key software tools and technologies
  • Excellent communication skills (Oral, Written and Presentation) with fluency in English
  • Ability to work with internal clients and understand their requirements
  • People Management skills and exposure to collaborative work style

Secondary Skills

  • Good research skills - ability to grasp, analyze/ compare/ contrast large amounts of information
  • Excellent organizational skills and attention to detail
  • Ability to manage multiple assignments simultaneously balancing project work with high priority requests
  • Understanding of Capgemini organization structure and business.