Knowledge Manager || 5 to 8 years || Bangalore

Knowledge Management Delivery–  5  to 8 years - Bangalore

 

Job Description:-

  • Knowledge Management Delivery

Specification / Skills / Experience

 

  • Functional

o             Thorough Understanding of  Key KM Concepts, emerging trends, Community of Practice

o             Knowledge of Industry wise Scope for KM

o             KM functions in AD, AM environment

o             KM functions in a typical software development project

o             Social media exposure

o             Ticketing management

o             Develop effective Communication between internal and external customers regarding the Knowledge Management programs, products, and projects

o             Develop strategies for long-term, sustainable systems to support the delivery of instruction

o             Recommend, implement, and administer methods and procedures to enhance Knowledge Management operations

o             Gather data on user experience and implements plans of action to improve user experiences

o             Sound foundation in technology to ensure fluency with all Knowledge Management users

o             Strong interpersonal, leadership, communication and motivational skills

o             Ability to close deals/widen the existing scope

o             Skills in examining and re-engineering complex operations and procedures, interpreting operational needs, formulating policies and developing and implementing new, creative strategies and procedures

 

•             Tools

o             Thorough knowledge of Sharepoint – need assessment and development including customization, workflows, RDBMS, ticketing management

o             Drupal and content management tools viz. Confluence, Wiki

 

Primary Skills: -

  • Thorough Understanding of  Key KM Concepts, emerging trends, Community of Practice
  • Knowledge of Industry wise Scope for KM
  •  KM functions in AD, AM environment
  • Thorough knowledge of Sharepoint – need assessment and development including customization, workflows, RDBMS, ticketing management

 

Location: Bangalore

Experience:  5 to 8 years

 

Contact

Akshata S