Manager - F&A

Desired candidate profile

9-12years of relevant
experience in F&A process (Preferably in Banking GL Reconciliation
Process)Working knowledge of GL
reconciliation tools used in Banking industryShould be a people manager
and should be managing a team of at least 20-25 FTEsShould be flexible to work
in any shiftStrong attention to detail ,
excellent interpersonal & client relationship skillsCandidate should have a good
all round understanding of R2R Process, and exposure to other F&A
processes like O2C and FP&AShould have expert
understanding of the reconciliation process & applicationsExperience of Responding to
RFX (RFP/RFI) will be an added advantage

Job description

He/She will be working on
reconciliations pertaining to Bank, General Ledger, Debtors, Creditors and
Treasury complying with Sox Audit standards .Direct interaction with the
clients and managementConduct project reviews
& Ensure achievement of SLA at Project levelMonitor the status of all
Client-related activity and reportingEnsure all actions/changes
agreed with the client are implemented and closed within agreed timelinesEnsure compliance to all
processes and procedures agreed with the ClientManage escalations and
ensure timely and speedy resolutionReport monthly performance
to all stake holders (internal and external)Responsible for people
development including ongoing training, skill building and deploymentIdentifies bottlenecks in
delivery and propose effective solutions to eradicate the sameMaximize customer satisfaction
through effective solutions delivery, & MonitoringTo keep the team apprised of
other operations related feedback that impacts their performance and
motivation levelsTo ensure conformance to
quality specifications on campaigns by liaising with the quality
departmentTo provide campaign specific
coaching to the service delivery teamTo disseminate information
on policies, procedures and systems of other departments to all the agents
in the teamTo monitor performance of
staff members according to the established monitoring standards