McAfee Administrator - 4 to 6 years - Bangalore

Short Description

McAfee Administrator - 4 to 6 years - Bangalore

Qualifications

Job Responsibilities

Job Title:- McAfee Administrator

Experience:- 4 to 6 years

Job Location:- Bangalore

 

Roles and Responsibilities:-

  • Remediate malware issues that McAfee does not automatically resolve.
  • Respond to and troubleshoot McAfee support issues.
  • Responsible for understanding customer’s culture, security strategies, security goals, security objectives, security capabilities, and security budget.
  • Resident is also responsible for integrating that understanding with such work as the Resident performs.
  • Work with customer to assist with technical security escalations.
  • Keep customer abreast of problem status, set clear expectations, provide timely follow-up to customer, and independently handle challenging customer situations on a daily basis.
  • Maintain knowledge of current security trends and be able to clearly communicate them to the customer.
  • Document process/ procedure to integrate customer work streams for McAfee.
  • Attend Change Approval Board meetings if needed.
  • Provide thought leadership and innovation to ensure excellent service delivery.
  • Attend bi-weekly operational meetings.
  • Provide monthly and quarterly reports and key performance metrics.

 

Contact Person:- Nitika Pandita