NetApp Storage,Bangalore

NetApp Storage,Bangalore

Support Capabilities:

• Configuring new storage system in OnCommand System Manager and Data Fabric Manager
• Provision storage to new clients from NetApp array using OnCommand System Manager and CLI
• Storage capacity utilization trending and reporting
• Volume management, multipathing, troubleshooting disk and tape SAN connectivity
• Performance analysis and troubleshooting
• Provisioning manager, Protection manager and Performance Advisor handling
• Storage data migration planning and implementation
• Storage infrastructure firmware upgrades planning and implementation
• Monitor for alerts in DFM and perform remedial action steps
• Storage capacity utilization trending and reporting
• HBA driver configuration
• Ensure proper replication copies
• Monitor for alerts and perform remedial action steps
• Storage performance monitoring & optimization
• Assist 1st level system engineers, onsite hands and feet teams
• Storage capacity utilization trending and reporting
• Prepare and execute migration plans
• Technical Procedures and Documentation
• Storage forecasting
• Storage unit costing
• Unix shell or Perl Scripting
• Solaris, AIX and Windows Operating Systems – SAN device configuration
• Incident / Change / Problem management

Production Experience:

• Very experienced 3rd line support skills (minimum 8 years)
• Experience of supporting large scale NetApp Storage enterprise environments in excess of 2 PB
• Experience of supporting NetApp multi-site replication and Multistore setups
• Experience in handling Storage project planning and execution
• Ability to think logically through a problem, with an in-depth knowledge of what logs to check and what h/w and s/w component elimination tests to perform