OBIEE Admin - 4 to 6 years - Bangalore

Short Description

OBIEE Admin - 4 to 6 years - Bangalore

Qualifications

Job Responsibilities

 

 

Job Title:- OBIEE Admin

Experience:- 4 to 6 years

Job Location:- Bangalore

 

 

Job Description:-

 

  • Respond to OBIEE Infrastructure Monitoring (server/performance alerts).
  • Create Dev, QA and Prod OBIEE objects and server directories.
  • Build OBIEE infrastructure as needed from DESIGN lead/direction..
  • Promote projects through Dev, QA and Prod using SERVICE NOW Change Management tools.
  • Troubleshoot and resolve application supports teams’ problems via SERVICE NOW Service Calls, and Problem management.
  • Implement user and requested changes via SERVICE NOW Work Orders.
  • Provide 24x7x365 on call support for mission critical issues for Production Only.
  • Non-Prod Support, 8x5.
  • Adhere to SLA’s.
  • Support server sunset, database upgrades, project rewrites, and upgrades.
  • Support Design in additional education for user community with regard to tool’s capabilities.
  • Support Design and Architecture teams.
  • Planning outages for application maintenances.
  • Adhere to Change Management process/procedures performed for support of dev, test and production environments. This includes all current guidelines during normal periods, freeze periods, and year end/month close periods.
  • Joint Planning with the OBIEE Architects - As Design evaluates new versions of the OBIEE software, the Operations Supplier/Vendor will work jointly with ENABLING TOOLS LEADERSHIP. This will allow us to gain the knowledge required to support the new version on an on-going basis. Once it is determined by ENABLING TOOLS LEADERSHIP to rollout a new version of OBIEE, the Supplier/Vendor, ENABLING TOOLS LEADERSHIP Architecture, ENABLING TOOLS LEADERSHIP Operations, and Application Teams will jointly agree to a rollout schedule.

OBIEE Admin Support.

  • Minimum 4 years of experience in OBIEE Admin L2/L3 support.
  • Proficiency with ITIL process.
  • Experience in Servicenow will be an added advantage.

 

 

Contact Person:- Nitika Pandita