Offshore Coordinator

Offshore Coordinator- 5-7 years-Mumbai



Job Description:


We are looking for Offshore Coordinator for our team in Mumbai


Specification / Skills / Experience:


• Responsible for financial dataflow from source to generation of management and legal reports in the Common Data Warehouse.

• Responsible for constant (scheduled and ad hoc) reporting of status of data flow to business stakeholders.

• Involved with business analysts and end users to understand the business needs and impact of new developments and issues.

• Responsible for communications and coordination with third party vendors serving the client.

• Collaboration with on-shore project managers for defining priorities for data loading spread across 4 different countries. 

• Responsible for preparing monthly production execution plan and daily production execution plan depending on the changing business requirements from time to time.

• Responsible for the flow of critical information within the teams.

• Responsible for ensuring stringent data safely standard protocols are followed by all the teams while handling the sensitive data of the client.

• Responsible for ensuring standard processes are followed by the team when deploying new code/functionality in the existing system.

• Responsible for attending daily production status meetings and keeping everyone informed on status of production flow, these meetings are attended by high stakeholders like head of Group Finance and head of Financial Data Warehouse and head IT systems.

• Responsible for gathering information related to the financial data flow, analyze and report the findings to the client which leads to continuous improvements in the flow.

• Responsible for reporting to Internal Capgemini management on the financial data flow and possible improvement opportunities.

• Responsible for ensuring SLA’s are strictly adhered to for all issues raised, ranging from critical show stoppers to minor issues reported by business users.

• Responsible for acting quickly in cases of emergencies, taking appropriate actions to resolve the issue and keeping all the relevant stakeholders informed on the issue faced and progress of fix.

• Provide feedback on functional descriptions.

• Responsible for on call support 24/7 throughout the year (If situation demands).

• Responsible for motivating teams to deliver in trying times or crisis situations.

• Resolving internal conflicts and conflicts with various vendors in a professional and amicable way.


Location: Mumbai

Experience: 5 to 7years


Primary Skills (Must have): Offshore Coordinator/Project Management




Kalpana Singh