Oracle CRM _8-10 yrs_Mumbai

Oracle CRm Funtional_8-10 yrs_Mumbai

CRM Functional Lead;
Key Responsibilities:
1.Functional Support Lead for CRM: Leading a team of Consultants giving Functional support to users across geographies within the defined SLAs
2.Working closely with Design/Development Team towards continuous enhancement of CRM in sync with the changing Business priorities 
3.Perform Role of SME on key business processes such as Opportunity Management, Account Management, Contact Management, Lead Management etc
4.Work collaboratively with various stakeholders in the business like Finance, Delivery, Risk, Pre-Sales, Business Development and align their requirements with the CRM 
5.Work towards increasing adoption of CRM by designing and delivering training/coaching programmes and advising on system adoption best practices 
6.Be an active member of the growing community, closely tracking the releases to know about the new features and enhancements and aligning it with the CRM roadmap

Required Skills:

1. Prior CRM Functional experience ( would be preferred)
2. Experience of leading large teams 
3. Excellent communication, organization, presentation & analytical skills with solid business acumen
4. Motivated by career and personal development

Location - Mumbai/ Bangalore


Contact Person

Prajakta Sohoni