PC Encryption || 5yrs to 10yrs || Mumbai
PC Encryption with 5yrs to 10yrs Experience for Mumbai Location
Skill: PC Encryption
Title: Senior Consultant in “Security Operations” Support Group Role Purpose
Sit inside Group ITICS Support Organization with Tier 3 Support Level
Configure and administer a defined security technology/infrastructures (e.g., Hardware, Operating Systems and middleware) in support of on-going operations and projects: o End point Protection (Antivirus, Personal FW, …) o PC Encryption (Hard Disk & Device Encryption,…) o
PC Backup (User Backup Storage,…)
Manage incidents and requests for a defined technology environment.
• Provide specific technical expertise for the support of security requirements.
• Work with a global team, providing Security Services on a high level of quality, e.g. Management and Support on a scale of: o 100 K End Point Protection o 50 K PC Encryption o 25 K PC Backup Role Accountabilities
• Support and be responsible for defined administration activities on an security infrastructures. • Respond actively to incidents and requests.
• Support and improve infrastructure and services (Capacity Planning, Monitoring, …).
• Support defined areas of the business, e.g. departments or countries in user and operational requirements, troubleshooting and migration to new versions.
• Interact with other support teams within the Capgemini Group. KPIs / Measure of success • Achieve agreed targets in terms of quality, time and cost.
• Ensure stable and well performing system environment.
• Apply professional competencies to administrate and optimize the assigned infrastructures. Education/ Work Experience
• BSc/BE/BTech: University degree
• ITIL Foundation certificate
• IT Security related certificates
• 2 years or above of working experience in Security infrastructures Language skills
• Fluent English in speech and writing Soft Skills
• Team spirit • Flexible attitude, reliable • Document writing •
Customer friendly appearance IT Skills One or several of the below expertizes are required:
• PC Antivirus (Symantec, MacAfee, …)
• PC Encryption (Sophos Safeguard, Symantec PGP, …)