Pre-Sales / WinCenter-Digital Communications 4years-9years Bangalore

Pre-Sales / WinCenter-Digital Communications – Senior Consultant - Bangalore

Required skills and Job responsibilities

Duties and Responsibilities:

  • Play an independent role of SPOC / SME for the entire DCX India Communication on all Channels
  • Manage, Own and Provide support for all Communication Content for DCX
  • Create and Publish DCX Communication Newsletters such as WinWires & Talent Articles
  • Compile and Maintain a list of Communication Templates used by DCX India
  • Support Knowledge Management (KM) Team in managing Technical Documentation repository portal
  • Liaise with Technical teams to collate & compile information to build Communication content
  • Lend support in Content Management of Case Studies / References, White Papers and POVs
  • Maintain a Calender of Communication Newsletters for DCX

 

Prerequisites:

We are looking for an individual with a vibrant personality possessing excellent verbal and written communication skills. He / She must be highly energetic, extroverted, and extremely computer-savvy. The individual must be able to create highly impactful Communication newletters and content, to cater a wide variety of needs and audience, both internal and external.

Must be organized and take ownership of building and managing an efficient repository of documents. The individual must have a natural flair for good writing, a strong vocabulary, both technical and otherwise and should be able to review and critique documents and content that is churned out by DCX stakeholders.

The individual must be technology-savvy and abreast with emerging technologies in IT / Digital Transformation across the industry. A natural flair to proof read content to provide relevant edits, would be a plus.

 

Required Skills:

  • Excellent written and verbal communication skills and vocabulary in the English language
  • Exemplary writing skills are essential. The ability to write properly-constructed sentences, use punctuation effectively, and to proof read/review content for errors, typos, redundancy and inconsistencies across the narrative
  • Ability to deliver high quality documentation while paying attention to detail
  • Produce high-quality communication newsletters that meets applicable standards and is appropriate for intended audience
  • Technology savvy and the ability to keep abreast with emerging Digital technologies
  • Ability to interact with SMEs (Subject Matter Experts) in domain and technology and be able to compile content based on their inputs and ideas
  • Be highly inclined to get information from the internet and interested in reading (and writing) blogs & white papers
  • Basic familiarity with the SDLC (Software Development Life Cycle)

 

Software Skills:

  • Strong expertise on using MS-Office (Word, Excel, PowerPoint, Outlook)
  • Any expertise on using Adobe FrameMaker, MadCap Flare, RoboHelp, PageMaker, Quark, Canva and other contemporary tools would be a big plus

 

Academic & Professional:

  • Must be a University Graduate with good academic record
  • Preferably educated with English as the primary language of communication
  • A Graduate Degree in Journalism / Mass Communication / English Literature is a huge plus
  • A Diploma/Certificate Course from a Leading IT/Sales/Computer institute would be desirable
  • A Management/MBA degree would be nice to have but not necessary

 

Required Experience:

  • Ideal Profile should have minimum of 7 to 10 years of experience in the IT / ITES / BPO industry
  • Atleast 5 years of relevant experience working in Marketing / Communications & Content Management space
  • Strong and relevant Content Writing experience across IT / ITES / Product Development organizations

 

 

Primary Skills: Pre-Sales / WinCenter-Digital Communications

Secondary Skills: Communications Planning

Job Location: Bangalore        

Years Of experience:4years-9years

Contact Person

SHILPA ASHOK