Senior Associate - Voice Process

Interested candidates can walk In for interviews from 8th Feb'16 to 12th Feb'16 (Monday to Friday) with below mentioned documents.
Resume,Government recognized Photo Id proof, Last 3 months pay slip, Salary annexure, Appointment letter, Releiving letter (if applicable).Timings of interview: 4:00 PM - 7:00 PM
Address: Address: "Capgemini"(IGATE Global Solutions Limited is a group company of Capgemeni) II Floor, 139-140 Noida Special Economic Zone (NSEZ), Block-B, Sector-82 Noida-UP-201305”
Contact person: Neha Bhatt .
Contact no.- 0120-3313102

Desired candidate profile

Excellent communication and conversation skills (Verbal and Written)
Should have a great customer handling skills
Should be ready for 24/7 shift.
Minimum 1 yr of experience in Voice process.
Job description:

Knowledge of basic computer operations.
Courteous with strong customer service orientation.
Should have great interpersonal skills and ability to perform under pressure
Support customers across Telecommunication, Financial Services, Healthcare, and Technology vertical.
Clarify customer requirements; probe for and confirm understanding of requirements or problem.
Confirm customer understanding of the solution and provide additional customer education as needed.