Senior Manager -IT Infrastructure Operations / Datacenter or Application Support & Management

The resource applying for this position should have around 10-18 years of experience in IT Infrastructure Operations/Datacenter or Application Support & Management. Able to Spearhead the IT Services, Infrastructure Management & Operations Outsourcing initiative.
Professional Experience: Strong Techno-Commercial/ Business Orientation and Cost Sensitive with ability to balance decisions between Automation/ People & Infrastructure Availability. Strong Leadership/ Team Building/ Decision Making attribute Expertise in Defining Process and ensure the implementation within the Service Delivery Organization; exposure to ITIL Best Practices is necessary Technology appreciation in the areas of: OS – Windows, Unix o Database – Sybase/ Oracle/ SQL Management Tools: HP, BMC, Networks – LAN, WAN will be a plus Available on 24 x 7 basis in the event of emergencies and should be contactable after office hours.