Senior Transition Manager

Senior Transition Manager

Deliver all Transition Projects and Programmes in line with recognised best practice methodology (managing risk, governance, quality assurance, issue resolution,
reporting) , where the successful implementation of service resource skills and processes are just as critical to project success as technology
• Act as the central liaison for all transition activities
• Operationalize relevant contract SLA’s and obligations
• Manage day to day Transition project communication both within CG and all other stake holders and produce relevant reports accurately and in a timely manner at the
agreed frequency.
• To take full responsibility for the management of the wider transition team involving additional project management resource, internal technical resource, 3rd party suppliers, account team members and client stakeholders
• To interface with 3rd party suppliers, involving agreement, planning, timelines and quality of deliverables
• Produce detailed project plans to manage interdependencies 
• Adhere to relevant escalation processes to escalate resource issues, delayed project phases, missed deadlines and other planning issues
• Manage the expenditure within the Service Transition, ensuring all costs are recorded against products and services delivered
• Create and effectively manage the stakeholders, incorporating all project work: streams
• Monitor the programme/project ensuring issues are resolved in a timely manner and the appropriate corrective actions are implemented
• Review the outcomes of the Transition Projects to determine any corrective actions that could be taken to improve timely delivery