Service Delivery Management - End User Computing (EUC) - 9 - 12 Years - Mumbai

Job Title

Service Delivery Management - End User Computing (EUC) – 9 – 12 Years – Mumbai

Job Description

  • Experience in Service Delivery, Service Management, Support and Maintain IT Infrastructure Operations in End User computing technologies.
  • Ability to lead End User Computing Technology domains.
  • Manage large size teams and Operation related activities pertaining to EUC.
  • Knowledge and experience of handling End User Computing technologies such as Application Packaging, Software Distribution and Patch Management , Imaging, Enterprise Mobility, Virtualization , Collaboration Services such as Sharepoint and Office 365. Provide tuning and trouble shooting of storage architect and technologies.
  • Work closely with other tower leads and Service Delivery Managers to ensure defined operational procedures are carried out and ability to bring or recommend changes wherever required
  • Effectively applying technical knowledge to pre-sales situations and crafting solutions for clients
  • Undertaking operational activities required to ensure services are delivered as per SLA/OLA.

 

Experience: 9 – 12 Years
Location: Mumbai