ServiceNow Developer & Administrator Consultant - 3 to 7 years - Mumbai/Pune/bangalore
We are looking to hire ServiceNow Developer & Administrator Consultant - 3 to 7 years - Mumbai/Pune/bangalore
Years of experience 3 to 7 years
Job location: Mumbai, Pune & Bangalore
Day to day management of all incidents, problems and changes assigned to the Service Now team.
• Customize Service Now as per client requirements
• Understand requirements and customize /Implement accordingly
• Verification / Approval of Knowledge Solution prepared by team members.
• Manages communication with different stake holder, requester for resolution of the tickets.
• Responsible for maintaining the highest levels of systems availability, data delivery and availability, and customer satisfaction.
• Configures the system as per client requirements
• Escalation as per the defined process.
• Understand client functional requirements and interfaces with technical team to provide fixes/solutions to the client
• Sound knowledge of SNOW BAU work
• Proper understanding of the problem and then resolving maximum tickets.
Contact : Adhithya Naidu