ServiceNow Developer & Administrator Consultant - 3 to 7 years - Mumbai/Pune/bangalore

We are looking to hire  ServiceNow Developer & Administrator Consultant - 3 to 7 years - Mumbai/Pune/bangalore 

 

Years of experience  3 to 7 years

Job location: Mumbai, Pune  & Bangalore

 

Job Description: 

Day to day management of all incidents, problems and changes assigned to the Service Now team. 
• Customize Service Now as per client requirements 
• Understand requirements and customize /Implement accordingly 
• Verification / Approval of Knowledge Solution prepared by team members. 
• Manages communication with different stake holder, requester for resolution of the tickets. 
• Responsible for maintaining the highest levels of systems availability, data delivery and availability, and customer satisfaction. 
• Configures the system as per client requirements 
• Escalation as per the defined process. 
• Understand client functional requirements and interfaces with technical team to provide fixes/solutions to the client 
• Sound knowledge of SNOW BAU work 
• Proper understanding of the problem and then resolving maximum tickets. 

 

Contact : Adhithya Naidu