Solution Architect - Service Integration

Solution Architect - Service Integration

Mumbai / Bangalore

14+ yrs of experience

 

Experience:

  • Preferably engineering graduate with management qualifications with a minimum of 15 years of post qualification experience

 

Responsibilities include:

  • Selling Service Integration Offering at an executive level by employing solution-selling techniques to identify business needs, develop customized solutions and measure ROI to solve client’s business problems
  • Developing & presenting proposals that clearly convey business needs, project approach, relevant experience and client benefits by creating compelling business case based on proper analysis of competition, effective deal structuring & posturing techniques resulting in profitable quality business
  • Build Relationships with Third Party Advisors such as TPI, Gartner, Forrester & IDC
  • Front end with client’s purchase & finance departments.
  • Ratification of documented solution and Project plans with delivery managers to ensure agreed upon project plan / staffing plan is feasible and is followed
  • Handling all RFP related front office processes like :
  • Distribution of RFP and supporting documents to relevant team members.
  • Capture Request in Tracker and enter Deal Status
  • Attend Kick-off meeting and various review meetings
  • Attend Storyboard Sessions if any and provide necessary inputs to offshore solutioning team members
  • Obtain responses to the questions and distribute amongst the relevant team members
  • Submit the Final Solution along with commercials and List of Assumptions to the account team / Bid Team
  • Participate in all reviews.
  • Send Customer satisfaction feedback form to relevant person/s from the account team/onshore solution team after submission of proposal. Obtain feedback, review with offshore team and take corrective actions.
  • Participate in Win/Loss Analysis

     

     

    Competencies:

  • ITIL Master Certification is must
  • Should have been in a Customer facing role, prior stint in delivery would be preferred
  • Should have good knowledge and experience of IT infrastructure solutions. in various industry verticals
  • Excellent written and verbal communication skills.
  • Good Technical/PC Skills
  • Analytical Skills