Technical Author - 3 to 6years - Bangalore

Hiring for Technical Author/ Illustrator with 3 to 6years for Bangalore Location

Job Description :

Contribute in the creation / modification / revision of the manual content
Understand and follow the impact analysis to create the content to meet the change request
Research extensively and ensure the Airworthiness aspects
Perform the tasks in Client environment / tools and update the status in Capgemini work flow management tools
Perform review of work orders completed by Jr.Authors, Authors
Follow the processes and standards defined for the project. Perform the Internal and external rejection analysis for every rejection code, discuss in Knowledge sharing sessions and ensure prevention of rejections , maintaining quality KPI
Communicate with the SMEs for every work order and ensure the quality KPI’s are met
Participate in peer-reviews and follow the review cycles to ensure the Right First time
Visualize/create images, mark-ups, additional information / instruction to Illustrators
Able to guide Jr. Authors / Jr. Illustrators, Authors / Illustrators.
Able to perform Root Cause Analysis for any rejections & take preventive actions
Ability to train new comers both for technical competence and process adherence
Ability to develop content for Knowledge and Training Sessions