Technical Suuport - 4 to 6 years - Noida

Technical Support - 4 to 6 years - Noida Location

Knowledge of Systems Engrng, Know of work env. and policies, Technical Understanding 
Notes: 
• Must be able to perform office movement activities. • Should be able to co-ordinate with onsite vendors and onsite peer so that the office moves project should complete on time as per the quality. • Installing OS • Handling OS issues and system issues • Troubleshooting Backup and restore issues. • Patches and packages installation. • Administration of Service Tools. • Maintaining SLA • Handling L1 Escalation • Remedy on escalated issues • Printer configuration and administration. • Handling WSUS activities. • Should have good exposure in troubleshooting using remote support tools like RDP, IDRACK, ILO. • Should have good communication skills. • Troubleshooting AD and folder permissions.

 

Regards,

Aliya Naz

aliya.naz@capgemini.com