Windchill Support - 3 to 7 Years Pune

Windchill Consultant- 3 to 7 Years 

We are looking to hire Windchill Consultant with 3 -7 years of exp in Location Pune

DUTIES AND RESPONSIBILITIES:

 

Handle the helpdesk and support the users for the tickets on Engineering applications – Windchill, CAx (CAD/CAE) tools, CAD configurations & licensing tools

  • Provide Support during the upgrade and enhancements planned on the Windchill environment
  • Provide guidance to users and other IT staff on Windchill software and functional specifications
  • Perform installation and configuration of Windchill software, testing of system functionalities and business processes, data migration and deployment
  • Administration and general upkeep of the Windchill system with performance tuning capability
  • Coordinate with the PM, Leads, Administrators and the business to analyze and ensure understanding of the support requirements and provide solutions
  • Performs other duties as assigned or required
  • Candidates should have experience in System and Business administration of Windchill PDMLink/ProjectLink and troubleshooting knowledge in CAD (Creo Parametric 2.0 or later), CAE tools (Creo Schematics, ANSYS Suite & Altair Suite), licensing tools (FlexLM, RLM & LMx) and helpdesk support tool (ServiceNow) or tools with similar functionality
  • Proficiency in most functionalities of the Windchill environment like handling Business Objects (Parts, CAD Documents & Documents), Lifecycles, Workflows, OIRs, Queues, ACLs, Teams, Roles, Groups, Users, Templates, File Vaulting, Replication and Visualizations
  • Familiarity with Windchill 10.2 and the newer architecture
  • Proficiency with Query Builder, Windchill Business Reporting, other reporting tools, Database with efficiency to handle queries, indexes & custom tables is preferable
  • Basic understanding and experience in customizations is preferable
  • Must possess the ability to discuss, prioritize, coordinate and escalate the support cases as needed and should be able to maintain a quick turnaround on solutions to the cases
  • Must have strong communication, computer, documentation, presentation, and interpersonal skills, ability to work independently and as part of a team; and, lead a team of less experienced professional employees on semi-routine tasks. Able to work extended hours as required
  • Excellent Written and Communication Skills
  • Should be capable of handling multiple activities
  • Should be flexible to work in shifts as he will be supporting global users
  • Should be flexible to support during weekends as required for patch updates and deployments
  • Minimum 3 years of experience in Windchill Support (Windchill – version 10.0 and above)

 

Location: Pune

Experience: 3 -7 Years

Primary Skill 

Windchill Support

 

Contact

Sarita Rajbhar