Walk in drive for Application Support Professionals on March 4, 2017 at Pune office

  • March 4, 2017
  • Pune
  • Plot No 14, Rajiv Gandhi Infotech Park, Hinjewadi Phase 3, MIDC SEZ, Vill. Man, Taluka, Mulshi, Dist. Pune – 411057. | SPOC - Manisha

Interview Time: 10AM - 2PM

 

Job Location: Pune

 

Documents required:

  • Updated Resume
  • 2 Passport sized photographs
  • 1 photo identity proof 

Detailed Job Description:

  • Required application support  24*7 resources
  • Upto 5 years of experience ( Preferably more than 3 years of experience)  on Application Support and Maintenance  in Microsoft Technology /JAVA / Database centric applications
  • Hands on experience on Problem management, Incident Management and Change management
  • Hands on experience on L2 / L3 support activities
  • Should be good in analyzing, documenting and reporting the incidents
  • Should have good learning skills and apply technologies to resolve problems
  • Knowledge of ITIL and industry best practices.
  • Ability to work in a team as well as an individual in a 24*7 support mode with strict SLA adherence.
  • Ability to work under pressure and maintain deadlines.
  • Strong oral and written communication skills are essential.
  • Strong in documentation, reporting and escalation processes
  • Exposure to retail market, especially to Quick service restaurant domain will be added advantage