Walk in drive for Pooled Campus Drive for BSC & BCA Graduates passed out in the year 2015 and 2016 on January 21, 2017 at Capgemini Bangalore

  • January 21, 2017
  • Bangalore
  • RMZ Ecospace, building - 6B, Pritech park, Bangalore - 560037

Time: 9 AM to 12 PM

 

Job Location: Across India

 

Documents required:

  • Updated Resume
  • 2 Passport sized photographs
  • 1 photo identity proof 
  • Photocopy of Certificates and Mark sheets of 10th, 12th, UG – all Semester marksheets, PDC (ONLY 2016)/Degree Certificate
  • Black or Blue Ball point pen

Detailed Job Description:

Eligibility criteria for the BSc/BCA students to participate in the Campus Recruitment Process is:

  • Provide best-in-class customer service, problem resolution and technical troubleshooting to customer queries  over the voice based phone service
  • Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical
  • Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.
  • Meet customer requirements through first contact resolution
  • Clarify customer requirements
  • probe for and confirm understanding of requirements or problem
  • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
  • Listen attentively to customer needs and concerns; demonstrate empathy

 

Eligibility Criteria:

  • Should have scored 50% or above in academics SSC , HSC and graduation (aggregate of 4/5 semesters in graduation).
  • Only 1 year Gap between 10th and 12th or 12th and BSc/BCA in education
  • Must have good English written / verbal communication skills
  • Graduates must be from following branches only
  • Computer Science
  • Information Technology
  • Electronics
  • Mathematics
  • Physics
  • Statistics
  • Chemistry

 

Note for Students:

  • Should be open for relocation to any of the company premises in India
  • Should be willing to work for any of the Business Units/ Service lines