Capgemini’s Insurance Connect

Capgemini Insurance Connect is a Platform as a Service (PaaS) solution that helps small to medium-sized insurers leverage on-demand applications across the insurance policy lifecycle to respond to new market opportunities, gain operational efficiencies and focus on essential business activities and brand differentiation.

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Insurance Connect is part of our Ready2Series for insurers.

High cost of systems to support claims, policy and billing

Building the systems and maintaining the infrastructure to support core insurance processes for claims, policy administration and billing can be expensive. For smaller property and casualty (P&C) carriers, upfront costs and capital investments related to IT can eat into profit margins, but today’s customers demand faster, more efficient and more responsive services from their carriers.

Customers want anytime, anywhere support

Insurance customers are looking for more customer-centric services from their carrier, and the big players are fast to respond. Some insurers now provide multiple platforms; real-time access for agents, brokers and underwriters; and support for emerging channels like mobile.

Best-in-class IT without the hassle

Capgemini Insurance Connect is the right-sized solution for small and medium-sized insurers wanting to remain competitive. The solution is hosted by Capgemini in a private cloud environment and pre-configured for specific market segments. It combines the power of the tailored, optimized InsuranceSuite™ with market leading, end-to-end services from Capgemini including implementation, integration, deployment, maintenance, and hosting.

Features and functionality

Insurance Connect provides a one-stop shop for your claims, policy and billing services and lets you:

  • Migrate legacy manual systems to a best-in-class architecture with minimal risk, lower cost of entry and increased speed-to-market
  • Utilize our library of key interface capabilities to support financials, document generation and management, statistics and reporting, user authentication, and rating.
  • Gain pre-configured, optimized out-of-the-box capabilities that are highly leverageable
  • Focus on your core business functions and leverage world- class IT processing capabilities

Deep insurance industry expertise

With more than 20 years of insurance industry experience and over 8,000 insurance professionals worldwide, Capgemini has collaborated with insurers on domain-led business transformation engagements throughout the insurance lifecycle, from front office, policy administration, and underwriting to claims. We use our Rightshore® global delivery model to bring you the right people with the right skills in the right location.

Each year we publish the World Insurance Report, innovative thought leadership that gives insights into emerging trends.

Cutting edge cloud implementation

Today, cloud computing is among the top technology priorities for the management of global life and P&C insurance firms. Insurance Connect contains a pay-as-you-use model which is driving cloud computing adoption. Indeed, cloud computing promises many benefits to P&C insurers, including lower total cost of ownership, standardization of systems and processes, higher productivity, and economies of scale.

Read more about the cloud and learn insights from Shane Cassidy, Vice President and Head of North America P&C Insurance, by reading Taking Cues from the Cloud from Insurance Networking News.

Capgemini Experts

Follow our experts: Jean Lassignardie and Nigel Walsh.

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