Join us at The CEB Towergroup Financial Services Technology Summit taking place April 21-23rd at The Westin Copley Place, Boston, USA.
The Financial Services Practice’s signature annual event brings together 600+ executives from across the financial services landscape for three days of exciting content, networking and solutions demos. This year’s Summit examines how technology enables financial institutions to win with "empowered customers," who are less brand loyal, more likely to switch, and more likely to disintermediate.
Capgemini will be particularly involved in 2 sessions:
A panel session, featuring Jean Lassignardie, Chief Sales and Marketing Officer and Bill Sullivan, Global Head of Market Intelligence on Wednesday 22nd April, 11:00 – 11:45am
Delivering a Cohesive Digital Experience: Rallying Business and IT Around a Common Value Proposition
- New players are increasingly gaining more market share with their attractive digital value propositions. What should banks do now to ensure they will still be in the game in 10 years?
- Transforming front-end transactions and channels has been the priority for most banks but keeping pace as digital continues to 'up the customer engagement game' is a real challenge.
- Join us as our panel of experts explores key findings from the World Retail Banking Report,2015 (launching here at the summit), including the latest in customer experience levels from a survey of over 15,000 banking customers. In our debate, we'll examine the essentials required for middle and back-office agility that generates more dynamic customer engagement, mitigates flight risks and increases profitability.
- A private lunch presentation around Applications Management, hosted by Larry Krasner in partnership with CNA on Wednesday 22nd April, 12:00 – 1:00pm
The Westin Copley Place
10 Huntington Ave.
Boston, MA 02116