Capgemini has partnered with SAP to showcase our end-to-end solutions that will help your company meet the demands of a rapidly changing market filled with hyper-informed customers.
Schedule a meeting with our experts to discuss how your company can empower your commerce, sales, marketing, billing and customer service teams to seize new opportunities and improve your customers’ experience.
Be sure to attend our sessions.
Our experts will share their insights on how digital transformation can improve customer engagement—and your business.
Be Easy to Do Business With
Description: B2B buying models are changing, and the complex processes and systems which companies have built over time don’t support modern customer journeys well. This session will explore how companies are simplifying their business operations, developing new business models and accelerating the pace of change. Our speakers will share insights on how to create seamless engagement with customers and partners, from vision to delivery and beyond.
Location: Caribbean V-VIII
Date/Time: Thursday, October 13th, 10:50 AM – 11:50 AM, 2:05 PM – 3:05 PM
Speaker: Mark Payne, Founder, President and Head of Idea Generation, Fahrenheit 212
Make it Simple: Design Big. Start Small.
Description: It is no longer sufficient for organizations to engage their customers through siloed experiences. In this round table session, you will join a group of project leads and experts from a variety of organizations who will share lessons learned and best practices in delivering cross marketing and commerce initiatives. They will share the challenges they faced, how they overcame these challenges and their perspectives into what it takes to deliver a world-class customer experience.
Location: Caribbean V-VIII
Date/Time: Thursday, October 13th, 11:50 AM - 12:50 PM, 3:05 PM - 4:05 PM
Panel of Experts: Rob Holland, moderator,
Panel: Mark Payne, Scott Palashoff, Mark Fodor, Peter Maloof
Implementing SAP Hybris Commerce and Marketing: Lessons Learned and Best Practices
Description: Simplicity is hard to achieve in a world where quick fixes are easy to apply. In fact, pilot projects and tactical decisions are direct contributors to complexity in the front office, which ultimately leads to frustrated employees, disengaged customers and a business poorly equipped to evolve with the needs of buyers. In this session, our experts and customers will offer pragmatic advice about how holistic thinking can have a dramatic impact on B2B relationships and drives tangible business outcomes.
Date/Time: Friday, October 14th, 10:00 AM - 10:45 AM
Speakers: Mark Fodor, Thomas Ruhl (SAP) and Seema Thomas (SAP)