Convert digital customer interactions into increased revenue. Give your sales and service teams a 360-view of your customers. Powered by salesforce.com, our Customer-Centric Digital Platform for Utilities delivers game-changing results to your Utility.
Take Advantage of Down-to-the-Second Opportunities
- Constantly interacting with companies online
- Sharing opinions across multiple channels in real time
- Using smartphones to find the best prices
As a result, this new behavior has generated an explosion in customer data, which is changing the way utilities companies approach worker efficiency and customer interactions. But many Utility companies are struggling to leverage this opportunity for growth while protecting their brand.
Break the Boundaries of What is Possible
Powered by salesforce.com, our Customer-Centric Digital Platform for Utilities is a rich portfolio of consulting, IT and managed services that enables you to:
- Listen, understand and engage with customers via their preferred channels
- Provide a consistent customer experience anytime, anywhere
- Build customer profiles that integrate social data, usage history and preferences
- Empower employees to openly collaborate and share knowledge
Your Seasoned Technology Partner for Utilities
Our industry experience is unmatched. We have worked with 23 of the world’s top 25 Utility companies. Our Digital Transformation solution is based on this long-term experience and salesforce.com’s digital expertise. Moreover, our 650 certified salesforce.com practitioners worldwide know exactly how to use salesforce.com technology to meet your needs. We have achieved salesforce.com’s highest partner status: Global Platinum Cloud Alliance Partner.