IT Partners for Utilities

Sustainability, competition, compliance, operational excellence and cost efficiency are major business drivers in the utilities industry. Capgemini partners with leading IT companies to anticipate market changes, including smart energy technology, business process management, cloud computing, digital CRM and IT rationalization.

Adapting to a Changing Market

To stay ahead, utilities must anticipate changing market conditions and benefit from new technology opportunities. Near real-time processing, the handling of large data volumes and connecting with customers and suppliers via digital channels are becoming key factors for generators, grid companies, traders and retailers.

Capgemini helps utilities keep pace and become flexible, reliable and innovative by more efficiently using their key asset – information. We have worked with many utilities to implement solutions in diverse fields such as business process efficiency and distribution, and have developed a broad range of IT solutions to meet your needs.

SAP Partnership

Capgemini has been a Global Implementation Partner of SAP, one of the world's largest package vendors for utilities since 1993. Our Capgemini consultants specializing in SAP have worked on more than 100 projects in 19 countries, including projects using Capgemini's best practice templates for Dutch water companies to secure high quality delivery against low cost. In North America, our teams conduct projects that integrate meter data management systems with SAP back-end.

We deploy a robust combination of industry practices via accelerators and templates based on SAP methodologies to reduce your time to market and cost of change. As an SAP Partner, Capgemini is closely connected with IBU Utilities, having collaborated to develop intercompany data exchange (IDEX) and SAP CRM solutions. Our portfolio also includes:

  • SAP best practice templates for energy and water companies
  • Reference architectures for generators, grid companies and retailers
  • Meter data unification and synchronization, including integration with Itron and Landis &Gyr
  • Sybase mobile platforms
  • Reliability Centered Maintenance Optimization (RCMO), an SAP-integrated framework to develop effective maintenance strategies
  • Smart analytics
  • Social media integration

Oracle Partnership

Since 1995, Capgemini has collaborated with Oracle to help organizations unlock the potential of cutting-edge technology. In recognition of its extensive Oracle expertise, Capgemini was named a Diamond level partner, the highest possible ranking in the Oracle Partner Network Specialized program. We count a global team of over 9,000 specialists and have made thousands of successful deliveries across all sectors, including utilities.

Our Oracle Utilities Service Center experts have over 9 years of experience with Lodestar and CC&B. We merge utilities business knowledge with functional, technical and operational know-how based on Oracle technology and solutions specific to the utilities industry.

Our Oracle solution portfolio includes:

  • Enterprise architecture for utility businesses in regulated and deregulated markets
  • CALORIE smart energy solution template on Oracle utilities platform
  • SOA-based integration of smart meter head end, meter data management system and customer care and billing applications

Smart Energy Alliance

As a member of the Smart Energy Alliance™, we work with Cisco Systems, GE Energy, Hewlett-Packard, Intel and Oracle to help utilities transform their transmission and distribution operations. We have also forged partnerships with Itron, Landis+Gyr, Streamserve and Teradata to create value for our clients.

Global Network of Experts

By working with Capgemini, you benefit from our proven experience in the utilities industry. Our Global Center of Excellence in the Netherlands works closely with local centers of expertise in Canada, the US, Germany, Sweden, Spain, France, the UK and India. It draws on a network of more than 1,250 dedicated consultants with proven expertise in IT solutions for utilities.

The Center of Excellence leverages specific capabilities from a range of sources, including the Montreal Delivery Center in Canada, the Netherlands’ Training and Advanced Delivery Center in Utrecht, and the offshore expertise of our CALORIE Center in Mumbai, India. This Rightshore® approach to global sourcing and delivery helps our clients use resources more effectively.

Innovation Hub

To keep pace on evolutions in the utilities industry, we have set up CALORIE, our solution center and innovation hub. It provides an array of tools to help companies accelerate their technology and process transformation, while minimizing cost and risk.

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